Buyers Note 1: Technical Support CONWORX
NHS Western Isles, Great Britain
Throughout the remote island chain of the Outer Hebrides, 40 miles off the NW coast of mainland Scotland, we use a wide array of POCT devices to prvice diagnostic support in the absence of 24hr Central Laboratory services. CONWORX POCcelerator™ has proven to be a truly open access DMS. Flexible enough to meet all our connectivity requirements for secure delivery of data to the patient electronic record irrespective of device, manufacturer or location. As a company they have also provided continuos, accessible, effective and friendly support
Mark Brown, POCT Coordinator NHS Western Isles
University Hospital of Dresden, Germany
Since the implementation of POCcelerator™, the data manager has proved to be a very reliable system. During the last 3 years there has been no system events compromising routine performance. We would like to especially hightlight the very open and constructive cooperation with the CONWORX support and development team. From start to finish of the installation, as well as during the ongoing daily work routine, they have withstood all of our detailed questions and provided effective support.
Dr. Oliver Tiebel, University Hospital Dresden
University Hospital of Heidelberg, Germany
We are still very satisfied with the customer service of Conworx. The employees know our complex installation very well which contains a lot of Heidelberg specific adaptions.
Petra Olbort-Herzog, POCT Manager University hospital Heidelberg